Our top and most frequently asked questions are below. If you have any other questions please feel free to reach out to us anytime as we would be happy to help.
The prices are in CAD (Canadian dollars)
We ONLY ship within Canada. There are no exceptions.
We ship only from Canada. No customs involved.
Due the nature of our business we cannot accept Western Union/MoneyGram transfers in Canada.
We ship Canada Post Xpress on ALL orders
Normally if Canada Post loses your package it’s 100% your loss. If Canada Post says “delivered” we consider it as delivered. Statistically speaking a lost package is an extremely rare occurrence. Out of a 1000 packages only 1 or 2 will ever be lost.
Impossible. All mail shipped within Canada does not go through customs therefore domestic mail cannot be seized. Moreover by federal law domestic mail can only be opened by the addressee.
If you provided us with a wrong or incomplete mailing address we will not be able to retrieve your package. Please double check your mailing address before ordering. We will not be responsible for your mistake. If the package is sent back to sender it’s lost because we do not maintain a mailing address for returns.
It is not unless you request it.
Orders ship within 1-2 business days after clearing payment.
We can’t accept any returns, because we don’t have mailing address in Canada. Please email us and we’ll try to help you.
Absolutely not. We are a strictly online store. Don’t waste your time emailing us how close you are and how convenient it would be for you. We can’t accept any returns, because we don’t have mailing address in Canada. The answer will always be no. Please email us and we’ll try to help you.